Prioritizing Donor Retention in Your Fundraising Strategy
Retaining donors is more cost-effective than acquiring new ones. Learn practical strategies nonprofits can use to improve donor retention and grow sustainably.
If you need a single, compelling reason to prioritize planned giving this year, here it is: around 46 billion dollars flows to charities every year through bequests. In fact, the latest Giving USA numbers show that bequests in 2024 totaled about $45.84 billion—roughly 8% of all U.S. charitable giving for the year. That’s not a rounding error; it’s a transformative funding stream your mission can’t afford to ignore.
Zooming out, Americans gave an estimated $592.5 billion to charity in 2024, up 6.3% in current dollars (3.3% after inflation). The strong stock market and broader economy helped, but the most important takeaway for nonprofit leaders is this: a healthy slice of giving reliably arrives through legacy gifts—even when other revenue lines wobble. Planned gifts deliver stability and scale.
1) It’s major-gifts math—at scale.
Planned gifts are often many times larger than a donor’s typical annual gift, because they’re anchored in assets rather than cash flow. Even a modest percentage bequest in a will can translate into a six-figure gift for your organization. This is real money that compounds over time when you build a planned gifts pipeline.
2) It diversifies revenue and smooths volatility.
Bequests are famously “lumpy”—some years bring outsized estate gifts—yet at the portfolio level, they provide steadier, mission-sustaining revenue across quarterly cycles. Individual donors (current gifts) still lead the way, of course, but bequests add a powerful hedge against short-term downturns.
3) The timing couldn’t be better.
The intergenerational wealth shift is here, and more people are, or are seeking to create or update their estate plans. Easy-to-use digital tools and growing values-based planning are increasing the prevalence of charitable bequests—particularly among younger, first-time will-makers and older demographics who are updating dated documents. Each wants their legacy to reflect their ideals.
If planned giving isn’t on your website’s primary navigation and part of your donor communications at least every quarter, it’s invisible. Promote clear options: a percentage bequest in a will, beneficiary designations for retirement accounts and life insurance, and simple language donors can understand and potentially take to their advisors.
A modern program has goals, a pipeline, and board buy-in. Track inquiries, intent signals, and confirmed expectancies. Educate staff and board on how to open legacy conversations. Frame it as an impact that lasts, not as “end-of-life giving.”
Because most planned gifts arrive in the future, measure leading indicators now: gift pledges, website visits to legacy pages, downloads of bequest language, opened emails on estate topics, advisor referrals, and the number/estimated value of expectancies. Over time, report on realized gifts and how they stabilize budgets and unlock multi-year planning.
Yes, you can technically DIY a planned giving page—but a high-functioning program requires well-designed donor journeys, compliant language, a marketing plan with prepopulated communications, stewardship workflows, and smooth collaboration with advisors. Partnering with a purpose-built expert (like LifeLegacy!) helps you:
The case for expert support gets stronger when you consider the numbers: with $46 billion in bequests given in 2024, even a few additional planned gifts realized per quarter can materially impact your long-term financial resilience.
The bottom line: with tens of billions flowing through planned gifts every year—the question isn’t whether your nonprofit can afford to invest in planned giving. It’s whether you can afford not to.
Head of Partnerships
Craig@lifelegacy.io
Retaining donors is more cost-effective than acquiring new ones. Learn practical strategies nonprofits can use to improve donor retention and grow sustainably.
One of the most interesting parts of planned giving is that you never know what is going to happen! Planned gifts will surprise you. In an earlier blog, I talked about the planned gift that I DIDN’T accept. That was not even close to the most interesting gift that I ever received.
And this one isn’t either. But it was something I never expected.
Identifying the best donor personas for planned giving is all about understanding who is most likely to make long-term, legacy-based contributions—and why. These donors aren’t just generous; they’re deeply aligned with your mission and often thinking about the impact they’ll leave behind. Here’s how to pinpoint them:
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